Terms & Conditions

Introduction:

Welcome to Mercury (www.mercuryshop.net). These Terms & Conditions govern your access to and use of our website, services, and products. By using our website, you agree to abide by the terms outlined herein. If you do not agree with any part of these Terms & Conditions, you must not use this website. Throughout these terms, the words “we,” “us,” and “our” refer to Mercury, and “you” refers to the user or customer of www.mercuryshop.net.

1. Definitions

For clarity, we will define key terms used throughout this document:

“Website” refers to www.mercuryshop.net and all its associated services.
“User” refers to any individual or entity accessing and using the website.
“Products” refer to the tangible and digital goods listed on the website, including but not limited to printed materials, electrical goods, handmade items, and downloadable content.
“Services” refer to the offerings available on the website, such as printing services, e-commerce facilities, and digital downloads.

2. Agreement to Terms

By accessing the website or purchasing products and services, you agree to be bound by these Terms & Conditions. This agreement is a legally binding contract between Mercury and the user, and it governs all transactions and interactions on the site.

3. Eligibility to Use

Age Requirement: Users must be at least 18 years old to access and use the website. Users under 18 may use the website only with the involvement of a parent or guardian.
Account Creation: When creating an account, you must provide accurate and complete information and agree to keep your account credentials confidential. You are responsible for any activity under your account.

Failure to meet these eligibility requirements may result in account suspension or termination.

4. Products and Services Overview

Mercury offers a wide variety of products and services through the website, including:

Printed Products: Business cards, letterheads, signboards, etc.
Digital Downloads: Rangoli designs, signboard templates, and e-books.
Electrical Goods: Fans, mixers, and gas burners.
Handmade Items: Eco-friendly goods, crafts, and more.
E-commerce Solutions: Providing products for sale via our online platform.

5. Pricing and Payment

Pricing: All prices listed on the website are displayed in Indian Rupees (INR). While we strive to provide accurate pricing, errors may occasionally occur. Mercury reserves the right to correct pricing errors, even after orders have been submitted.
Payment Options: Mercury accepts various payment methods, including:
- Credit/Debit Cards
- Net Banking
- UPI Transfers
- Mobile Wallets

Full payment is required at the time of purchase. If for any reason we cannot process your order, a full refund will be issued.

6. Order Processing

Order Confirmation: Once an order is placed, you will receive an email confirmation detailing the products purchased, payment details, and shipping estimates.
Order Fulfillment: We aim to fulfill all orders within the estimated delivery timeframes, but delays may occur due to factors outside of our control.
Cancellations: Orders may be canceled prior to shipping. However, if the order has already been dispatched, cancellation will no longer be possible.

7. Shipping and Delivery

Domestic Shipping: Mercury ships throughout India. Shipping charges and delivery times vary based on the product type, size, and delivery location. Please see our detailed Shipping & Delivery Policy for further details.
International Shipping: We currently do not offer international shipping but may consider expanding to international markets in the future.
Risk of Loss: Once the order is dispatched, the risk of loss passes to the customer. We are not responsible for delays or damage caused by shipping carriers.

8. Return, Refund, and Exchange

Returns: Mercury accepts returns for most physical products within a specified return window (typically 7 days from the date of delivery). The item must be in its original condition to qualify for a return.
Refunds: Refunds will be issued once the returned product is received and inspected. Refunds may take up to 10 business days to process.
Exchanges: We offer exchanges for eligible products, subject to availability.
Digital Products: Digital downloads are non-refundable due to the nature of the product. Once accessed or downloaded, returns are not possible.

For more detailed guidelines, please refer to our Return, Refund & Exchange Policy.

9. User Responsibilities

Prohibited Use: Users may not use the website for any illegal or unauthorized purposes, including but not limited to:
- Committing fraud.
- Engaging in activities that infringe on the intellectual property rights of others.
- Uploading harmful or malicious software.

Violating these terms may result in termination of access to the website and legal action, if applicable.

User Contributions: If you submit any content to the website, including reviews, comments, or questions, you grant Mercury the right to use and display that content for promotional purposes. You must not submit content that is offensive, defamatory, or illegal.

10. Intellectual Property Rights

Ownership of Content: All text, images, logos, product descriptions, and other content on www.mercuryshop.net are the intellectual property of Mercury or its content suppliers. Unauthorized use or reproduction of this content is prohibited.
Limited License: Mercury grants users a non-exclusive, non-transferable license to access and use the website for personal and non-commercial purposes. This license does not allow users to modify, distribute, or create derivative works from any content on the site.

11. Limitation of Liability

To the fullest extent permitted by law, Mercury will not be liable for any indirect, incidental, or consequential damages arising out of the use of, or inability to use, our website, services, or products. This includes, but is not limited to:

Loss of profits
Loss of data
Business interruptions

Mercury’s liability is limited to the purchase price of the products or services you purchased through the website.

12. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Mercury. We are not responsible for the content, privacy policies, or practices of any third-party websites. Accessing such sites is at your own risk.

13. Privacy Policy

Your privacy is important to us. By using our website, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review this policy carefully to understand your rights and how your data is handled.

14. Governing Law and Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from the use of the website or these Terms will be resolved exclusively in the courts of Goa.

15. Indemnification

You agree to indemnify and hold Mercury, its affiliates, employees, and agents harmless from any claims, damages, liabilities, costs, and expenses (including legal fees) arising from your use of the website, violation of these Terms & Conditions, or infringement of any third-party rights.

16. Termination

Mercury reserves the right to terminate or suspend your account or access to the website at our sole discretion, without notice, if we believe you have violated these Terms & Conditions or engaged in unlawful activities.

17. Force Majeure

Mercury will not be held liable for any delay or failure to perform obligations under these Terms due to events beyond our reasonable control, including but not limited to natural disasters, strikes, or technical failures.

18. Entire Agreement

These Terms & Conditions constitute the entire agreement between Mercury and the user concerning the use of the website. Any prior agreements, whether written or oral, are superseded by these Terms.

19. Contact Information

If you have any questions or concerns about these Terms & Conditions or need assistance, please contact us at:

Email: mercuryshop555@gmail.com
Phone: 8975891081
Address: Khandepar, Ponda – Goa

Terms & Conditions